Corrections policy

Last updated: 2025-12-09

glpzoom publishes editorial content about medications, telehealth services, and insurance coverage. We get things wrong sometimes. When we do, here's what happens.

What counts as a correction

• Material correction (gets a dated note): changing a clinical fact, withdrawing a recommendation, fixing a price or dose, correcting an attribution, fixing a wrong link to a product or program. We add a dated correction note at the bottom of the page describing what changed and when. The page's "Last reviewed" date is updated.
• Stealth edit (no note): fixing typos, grammar, broken internal links, formatting, image captions, or refreshing a date that rolled over. These do not warrant a public note.
• Retraction (rare): if a page is materially wrong in a way that can't be fixed by editing (for example, a review of a service that turned out to be fraudulent — we mark the page as retracted, leave the URL live with the retraction note (so the link doesn't 404), and remove the page from internal navigation.

How we find errors

Most corrections come from three sources:

• Reader-submitted reports (use the contact below). Readers catch formulary updates, price changes, and outdated state availability faster than we do.
• Our quarterly review cycle — each page is re-checked at least every 90 days.
• Medical reviewer audits (see medical reviewers). Reviewers flag clinical inaccuracies as part of the review cycle.

Response time

• Safety or material clinical error: page taken down or corrected within 24 hours of confirmation; correction note added.
• Pricing, availability, or formulary error: corrected within 5 business days; dated note added for substantive changes.
• Typo or grammar: next editorial pass; no public note.

Submit a correction

Email [email protected] with:

• The URL of the page
• The specific sentence or section that needs correction
• What you believe the correct information is
• A source (link, citation, or screenshot) if available

You don't need to be a subject-matter expert — if something looks off, send it. We verify before changing.

What we don't do

• Pay-to-be-removed. We do not remove or alter accurate coverage in exchange for payment, advertising, or affiliate threats. See our advertising policy.
• Silent edits to material claims. If we change a recommendation or a clinical statement, we note it. Stealth changes to material content damage trust.